All Systems Operational

About This Site

Welcome to the home of ShiftMatch Status. Here we will keep you up to date and informed of any issues relating to technical problems and possible downtime, both planned and unexpected.

Uptime over the past 90 days. View historical uptime.
Website Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Backend Services Operational
90 days ago
100.0 % uptime
Today
Communication Operational
90 days ago
99.96 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Third Party Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

DB Update Sep 24, 2026 22:00-23:30 AEST

We will perform further maintenance on our AWS Aurora database to apply an important update.

The service will be temporarily unavailable during this period. While we have allowed a 90-minute maintenance window, we expect the actual outage to be less than 30 minutes.

The maintenance has been scheduled during a lower-usage period, with our engineering team available throughout to ensure the update is completed safely and service is restored promptly.
Posted on Sep 04, 2026 - 14:36 AEST

Sep 10, 2026

No incidents reported today.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

Backend Slowdown
Resolved - The incident is now fully resolved. A review will follow in the coming days.
Sep 7, 17:35 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 7, 14:55 AEST
Update - The fix has proven successful, and we are continuing to monitor. The shifts for this week has been prioritised to ensure minimal disruption.
Sep 7, 14:53 AEST
Identified - The issue has been identified, and the fix is now being tested.
Sep 7, 14:45 AEST
Investigating - We currently have a slowdown in the speed of processing shifts for staff. This is only in the backend.
Sep 7, 11:49 AEST

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Database Update
Completed - The scheduled maintenance has been completed.
Sep 2, 23:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 22:00 AEST
Scheduled - We will be performing scheduled maintenance on our AWS Aurora database to apply an important database update.

The service will be temporarily unavailable during this period. While we have allowed a 90-minute maintenance window, we expect the actual outage to be less than 30 minutes.

The maintenance has been scheduled during a lower-usage period, with our engineering team available throughout to ensure the update is completed safely and service restored promptly.
Aug 28, 13:55 AEST

Sep 1, 2026

Sending Message Issue
Postmortem - Read details
Sep 4, 13:47 AEST
Resolved - This incident has been resolved.
Sep 1, 14:49 AEST
Identified - The issue is an AWS email sending issue. It has been isolated from other problems and we hope to have a fix up shortly.
Sep 1, 13:19 AEST
Update - We are continuing to investigate this issue.
Sep 1, 12:28 AEST
Investigating - We currently have a backend system that is not sending messages. We are looking into it and will report shortly.
Sep 1, 12:28 AEST

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

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